Hair Counter V2 – Privacy Policy
Effective Date: 14 July 2025

This Privacy Policy explains how Hair Counter V2 (https://haircounter.net) collects, uses, stores, and protects your data. By using our platform, you acknowledge and agree to the practices described below.

1. Information We Collect
Hair Counter V2 only collects data that is essential for the platform to function properly, through the use of strictly necessary cookies. No additional personal data or usage analytics are collected beyond this.

The technical data collected may include:

IP address

Browser and device type

Session duration and basic referrer information

The account and contact information you provide may include:

Full legal name

Clinic name

Address

Phone number

Email address

Preferred contact email

2. Purpose of Data Use
The limited data collected is used for the following purposes:

Ensuring the platform operates correctly

Identifying and resolving technical issues

Enforcing security protocols

Verifying user accounts and providing support

3. Visual and Medical Data
Users may upload patient images and related medical data for analysis. 
While the original uploaded files are processed temporarily, Hair Counter V2 now stores these original images securely for the purpose of training artificial intelligence (AI) models to improve the platform.
Only authorized personnel have access to these images for AI development and research. These images are not shared with third parties, not reused for any other purpose, and remain fully under the user's control. 
Users can request deletion of their original images at any time through their account settings or by contacting us directly.

Users are solely responsible for ensuring they have obtained the necessary legal consent to upload any personal or sensitive medical data.

4. Cookies
Hair Counter V2 uses only essential cookies required for secure and stable operation of the application. These cookies are not used for analytics, personalization, or advertising purposes.

You may choose to disable cookies through your browser settings, but this may result in limited functionality or failure to use the platform as intended.

5. Data Storage and Protection
User account data is stored securely using industry-standard encryption and access controls.

All data is hosted on our secure servers located in Nürnberg, Germany.

Patient images uploaded by users are processed for analysis. 
Both the original uploaded images (for AI training purposes) and modified versions of these images (e.g., those generated during analysis) are securely stored to enable future access, report generation, and to improve the platform's AI capabilities.
Users can request deletion of original image data and can manually delete the modified data from the user settings.

Technical and administrative measures are in place to prevent unauthorized access, loss, or misuse of information.

Users may delete these stored images at any time through their account settings or by contacting us.

6. Sharing with Third Parties
Hair Counter V2 does not share any user data with third parties under any circumstances, except where legally required by authorities.

7. Access and Deletion Requests
Registered users may request access to, modification of, or deletion of their account data. For such requests, please contact us via the information provided below.

8. Changes to This Policy
This Privacy Policy may be updated from time to time. Any significant changes will be announced on the platform. Continued use of the platform after such updates constitutes acceptance of the revised policy.

9. Contact
For any questions, suggestions, or data removal requests, please contact:
📧 itsupport@asmed.com.tr